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Cancellation refund policy

Our cancellation policy depends on your order status:

Cancellation BEFORE the our partner accepts the order:

You'll receive a full refund if you cancel your order before it's accepted (within 5 minutes).

Cancellation AFTER the restaurant/store accepts the order:

You're not eligible for a refund if you cancel an order after it's accepted.

"Please note that excessive cancellation may automatically prevent you from placing orders in the future."

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